SHOP POLICIES
PROCESS OF ORDERING:
WHEN YOU PLACE A MADE TO MEASURE ORDER, WE WILL SEND AN EMAIL WITHIN 48 HOURS TO ORGANISE YOUR FIRST ATELIER APPOINTMENT IN WHICH WE WILL TAKE YOUR MEASUREMENTS. WE HOPE TO FINISH ALL PIECES WITHIN 3 ATELIER FITTINGS (INCLUDING THIS FIRST CONSULT), HOWEVER DEPENDING ON THE STYLE AND COMPLEXITY OF THE GARMENT, NOTABLY OUR BRIDAL LINE, THIS MAY REQUIRE FURTHER SESSIONS.
OUR MADE TO MEASURE LINE IS OFFERED TO INTERSTATE AND INTERNATIONAL CLIENTS, HOWEVER YOU WILL NEED TO TAKE YOUR OWN MEASUREMENTS AND FORWARD THIS ONTO OUR ATELIER TEAM. WE WILL SEND AN EMAIL WITHIN 48 HOURS OF RECEIVING YOUR ORDER WITH THE REQUIRED MEASUREMENTS.
HOWEVER, IF TAKING YOUR OWN MEASUREMENTS SEEMS TOO MUCH OF A DAUNTING TASK, WE CAN ORGANISE A VIRTUAL MEETING, WHERE OUR TEAM WILL RUN THROUGH THE PROCESS WITH YOU.
WE EQUALLY OFFER THE ABILITY TO RESORT TO STANDARDISED MEASURMENTS, IF THIS IS WHAT YOU DESIRE. ALTHOUGH, WE STRONGLY SUGGEST TO TAKE ADVANTAGE OF THIS UNIQUE WAY IN WHICH WE WORK, TO OWN SOMETHING TRULY MADE FOR YOU.
ALL MADE TO MEASURE GARMENTS WILL BE MADE WITH THE ABILITY FOR ALTERATIONS. THIS IS A SMALL YET POIGNANT CONSTRUCTION METHOD USED WITHIN HAUTE COUTURE PRACTICES, TO EXTEND THE LIFE OF YOUR GARMENTS, IN THE HOPES THAT YOU CAN HOLD ONTO THESE PIECES FOR A LONG WHILE. WE OFFER THESE ALTERATION SERVICES AT OUR ATELIER.
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REFUND AND EXCHANGES:
DUE TO THE NATURE OF HOW OUR GARMENTS ARE CONSTRUCTED, AND OUR ETHOS ON SUSTAINABLE AND ARTISANAL FASHION, WE DO NOT OFFER ANY REFUNDS OR EXCHANGES ON ORDERS. EVERYTHING IN OUR SHOP, UNLESS SPECIFIED, IS MADE TO ORDER AND TO MEASURE, THUS WHEN YOU PLACE AN ORDER, YOU AGREE TO THESE TERMS AND CONDITIONS. WE ARE NOT ABLE TO RESELL GARMENTS MADE FOR SPECIFIC AND INDIVIDUAL BODIES. THEREFORE, WE URGE YOU TO THINK WISELY ABOUT YOUR PURCHASE AND WHETHER THIS IS A WORTHWHILE INCLUSION IN YOUR WARDROBE.
HOWEVER, IN SAYING THIS, ALL MADE TO MEASURE GARMENTS WILL BE MADE WITH THE ABILITY FOR ALTERATIONS, AS MENTIONED ABOVE.
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PRICING:
PLEASE NOTE ALL OF THE PRICES ON OUR SHOP ARE QUOTED IN AUSTRALIAN DOLLARS.
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SHIPPING:
LOCAL PICK UP: FREE
STANDARD SHIPPING: $15
INTERNATIONAL SHIPPING: $40
WE USE AUSTRALIA POST FOR ALL OUTBOUND SHIPMENTS.
AS INTERNATIONAL ORDERS MAY BE SUBJECT TO CUSTOMS AND/OR DUTY FEES, PLEASE NOTE THAT WE HAVE NO CONTROL OVER THESE FEES AND WE WILL NOT BE RESPONSIBLE FOR ANY ADDITIONAL CHARGES THE DESTINATION COUNTRY MAY IMPOSE.
WHEN YOU PLACE A MADE TO MEASURE ORDER, WE WILL SEND AN EMAIL WITHIN 48 HOURS TO ORGANISE YOUR FIRST ATELIER APPOINTMENT IN WHICH WE WILL TAKE YOUR MEASUREMENTS. WE HOPE TO FINISH ALL PIECES WITHIN 3 ATELIER FITTINGS (INCLUDING THIS FIRST CONSULT), HOWEVER DEPENDING ON THE STYLE AND COMPLEXITY OF THE GARMENT, NOTABLY OUR BRIDAL LINE, THIS MAY REQUIRE FURTHER SESSIONS.
OUR MADE TO MEASURE LINE IS OFFERED TO INTERSTATE AND INTERNATIONAL CLIENTS, HOWEVER YOU WILL NEED TO TAKE YOUR OWN MEASUREMENTS AND FORWARD THIS ONTO OUR ATELIER TEAM. WE WILL SEND AN EMAIL WITHIN 48 HOURS OF RECEIVING YOUR ORDER WITH THE REQUIRED MEASUREMENTS.
HOWEVER, IF TAKING YOUR OWN MEASUREMENTS SEEMS TOO MUCH OF A DAUNTING TASK, WE CAN ORGANISE A VIRTUAL MEETING, WHERE OUR TEAM WILL RUN THROUGH THE PROCESS WITH YOU.
WE EQUALLY OFFER THE ABILITY TO RESORT TO STANDARDISED MEASURMENTS, IF THIS IS WHAT YOU DESIRE. ALTHOUGH, WE STRONGLY SUGGEST TO TAKE ADVANTAGE OF THIS UNIQUE WAY IN WHICH WE WORK, TO OWN SOMETHING TRULY MADE FOR YOU.
ALL MADE TO MEASURE GARMENTS WILL BE MADE WITH THE ABILITY FOR ALTERATIONS. THIS IS A SMALL YET POIGNANT CONSTRUCTION METHOD USED WITHIN HAUTE COUTURE PRACTICES, TO EXTEND THE LIFE OF YOUR GARMENTS, IN THE HOPES THAT YOU CAN HOLD ONTO THESE PIECES FOR A LONG WHILE. WE OFFER THESE ALTERATION SERVICES AT OUR ATELIER.
~~~
REFUND AND EXCHANGES:
DUE TO THE NATURE OF HOW OUR GARMENTS ARE CONSTRUCTED, AND OUR ETHOS ON SUSTAINABLE AND ARTISANAL FASHION, WE DO NOT OFFER ANY REFUNDS OR EXCHANGES ON ORDERS. EVERYTHING IN OUR SHOP, UNLESS SPECIFIED, IS MADE TO ORDER AND TO MEASURE, THUS WHEN YOU PLACE AN ORDER, YOU AGREE TO THESE TERMS AND CONDITIONS. WE ARE NOT ABLE TO RESELL GARMENTS MADE FOR SPECIFIC AND INDIVIDUAL BODIES. THEREFORE, WE URGE YOU TO THINK WISELY ABOUT YOUR PURCHASE AND WHETHER THIS IS A WORTHWHILE INCLUSION IN YOUR WARDROBE.
HOWEVER, IN SAYING THIS, ALL MADE TO MEASURE GARMENTS WILL BE MADE WITH THE ABILITY FOR ALTERATIONS, AS MENTIONED ABOVE.
~~~
PRICING:
PLEASE NOTE ALL OF THE PRICES ON OUR SHOP ARE QUOTED IN AUSTRALIAN DOLLARS.
~~~
SHIPPING:
LOCAL PICK UP: FREE
STANDARD SHIPPING: $15
INTERNATIONAL SHIPPING: $40
WE USE AUSTRALIA POST FOR ALL OUTBOUND SHIPMENTS.
AS INTERNATIONAL ORDERS MAY BE SUBJECT TO CUSTOMS AND/OR DUTY FEES, PLEASE NOTE THAT WE HAVE NO CONTROL OVER THESE FEES AND WE WILL NOT BE RESPONSIBLE FOR ANY ADDITIONAL CHARGES THE DESTINATION COUNTRY MAY IMPOSE.
OCTOPUSSAY 2024
CONTACT AT INFO@OCTOPUSSAY.COM
CONTACT AT INFO@OCTOPUSSAY.COM